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Ricoh Canada add scanning and workflows to service-based billing

25 November 2020

This week Ricoh Canada has launched OneSolution, a monthly-paid service which includes unlimited printing, scanning and the use of workflow software.
 
This is not the first proposal we have seen which addresses the issue of billing per page in a market defined by dwindling volumes, but it is a very complete proposal - and comes with unlimited printing.
 
There are three "bundles," Home Starter, Standard and Advanced - which are based on the number of users of the printer concerned.  Home Starter gets the customer a 34ppm monochrome or 26ppm color A4 MFP.  The Standard Office version of OneSolution comes with an intelligent color A4 such as the IM C300F.  The Advanced Office level is the one which comes with an SRA3 (12x18) copier like the IM C2500 (not the C2500A with the dual scan head). 
All three levels of service include unlimited on- and off-site support and toner swapouts, and the two Office offers include Ricoh Smart Integration, a cloud-based document workflow service.  There are additional options available too.
 
The entry level Home Starter version of OneSolution is advertized at 55 Canadian dollars per month ($US 42, 36€) and the top level with an SRA3 MFP and a configured workflow solution will be available at 216 Canadian dollars ($US 166, 141€) per month.  Contracts are for a minimum of 36 months.
 
With the growing trend of employees working in hybrid workplaces (home vs office), we want to provide businesses with the right technology that is cost effective and can streamline business operations,” said Eric Fletcher, Vice President, Marketing, Ricoh Canada Inc.

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